Download the Map My Mole app and register for a clinic account in the app. We'll review your application and let you know whether you've been accepted.
If you are accepted, we'll send you a link to continue setting up your account in the app. You'll pay a small clinic registration fee of £29.99 and we'll then dispatch your lens and welcome pack. You'll get to see how much you'll be charged for your submissions during the onboarding process.
Whilst in training mode, the app will guide you through the process of making test submissions which we will review and provide feedback on. After successfully completing these, you’ll be able to offer the service to patients.
You’ll be able to order free point of sale materials through the app. We give you the flexibility to market your mole review service as you wish. You’ll also have the option to appear on our clinic map.
Your patient’s submissions will be reviewed by one of our leading UK consultant dermatologists.
We will send a copy of the patient’s report to your clinic, unless the patient requests otherwise, and a copy will also be sent directly to the patient. If the patient does not have an email on file, the report will be posted to them. Should the findings regarding the mole be concerning, the patient will also receive a phone call to ensure they understand the importance of following up with their GP.
Yes, we provide access to designed assets you can use on social media, you'll also be able to order free physical marketing materials from within the app.
If a consultant reports the mole is of concern, they will ask the patient to see their GP or a dermatologist. A mole of concern will also trigger a call back for our team, this means we will telephone the patient, to check they have read and understood the report and they know to see a GP/dermatologist.
Yes, when asking for a referral appointment, inform your GP that the lesion has been assessed and you have a report from a UK consultant dermatologist.
Yes, if you opt-in during sign up, your clinic will be added once you are transacting on the app.
Yes, if you wish to trial using Map My Mole in clinic before you proceed with the purchase of a medical-grade dermatoscope, we can arrange this for you. However, if this is a service you wish to grow and promote, we recommend the investment of a medical-grade dermatoscope. This will give you, and us the best images. Our lenses are designed for light use, and home capture.
No, Map My Mole does not offer any treatment advice on the removal of moles and lesions. We are an advice service only. Your client’s treatment report will provide an opinion on what the mole or lesion represents, which will also come with treatment recommendations if indicated, but not removal.
As standard you and your client will receive a copy of the report, if they do specify the report as private, it will only be sent to the client.
Yes, if you wish to purchase a medical-grade dermatoscope we can provide a specification and details of where to purchase.
Yes, we'll guide getting set up on our clinic app, and how to take successful images with the Dyplens or a medical-grade dermatoscope if preferred.
