Patient Journey with Map My Mole

Written by
Toby Nelson
Published on
May 28, 2024

One of our clinic owners, Mandy Buchanan from Skinn Kind in Edinburgh has shared her personal journey with us.

 

I first noticed what looked like a scab on my leg in 2022 it was during restricted Covid GP appointments, so I was advised to send in photos to my GP, they added me on the NHS dermatology waiting list which at the time was around a 1 year+ wait, so in meantime, I tried various creams (E45 etc) to see if it would heal.

 

In October 2023, I had still not been seen.

 

Whilst looking into skin services for my clinic in Edinburgh, I came across Map My Mole, and registered my clinic with them, as part of the onboarding process I received three free submissions. I sent the first submission for myself, of the scab on my leg.

 

The report from Dr Toby Nelson a consultant dermatologist and one of the founders of Map My Mole was back within an hour!

 

The report came back with the diagnosis of a BCC, a Basal Cell Carcinoma which is a type of skin cancer that develops in the lower layer of the epidermis (the outer most layer of the skin) BCC is the most common type of Skin Cancer.

 

When I received my report, I called Spire to enquire that given the diagnosis could I be seen any quicker. They advised the dermatology dept was in high demand and my appointment was the earliest available.

 

By this time, I had made an appointment via my private healthcare with Dr Tidman based in Edinburgh Spire Hospital. Fast forward to December 2023, and I saw Dr Tidman(a lovely caring doctor) who took a biopsy, there was no pain or discomfort, and the biopsy confirmed it was a BCC.

 

As Dr. Toby predicted would happen, I was then prescribed a topical prescription cream, called Aldara as the first point of treatment, and will return once the course has been completed for a review.

 

I found the service from Map My Mole seamless and am now delighted to be offering it to my patients and playing a part in keeping people’s skin safe.

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